TERMS OF SERVICE

Effective Date: 14/07/2025

Last Updated: 14/07/2025

These Terms of Service (“Terms”) govern your use of the ITSAFE (PLATFORM), operated by IT’s SAFE, offering biometric authentication and access control solutions ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

1.1 Acceptance of Terms

By accessing or using PLATFORM, you confirm that you are legally capable of entering into a binding agreement. If you do not agree to these Terms, do not use our Service.

1.2 Service Description

IT’S SAFE provides biometric identity verification services, enabling secure access to digital systems and physical spaces using zero-knowledge facial recognition technology. The Service is delivered through software interfaces, mobile applications, and hardware integrations.

1.3 User Accounts and Responsibilities

• You are responsible for maintaining the confidentiality of any login credentials.

• You agree not to impersonate another person or provide false identity information.

• You must ensure that use of the Service complies with applicable laws and regulations.

1.4 Privacy and Data Use

We process your data in accordance with our Privacy Policy, which forms part of these Terms. Notably:

• Biometric data is never stored on PLATFORM servers.

• All authentication is processed locally using zero-knowledge cryptography.

1.5 Acceptable Use

You agree not to:

• Attempt to reverse-engineer or tamper with the Service

• Use the Service in any way that could impair its integrity, availability, or security

• Use the Service for any unlawful purpose

1.6 Intellectual Property

All content, technology, trademarks, and materials provided by IT’s SAFE are the property of IT’s SAFE or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

1.7 Availability and Support

While we aim for 99.9% uptime, we do not guarantee uninterrupted service. Maintenance windows and outages may occur. Support is available via [support@its-safe.eu] or your designated account contact.

1.8 Limitation of Liability

To the fullest extent permitted by law, IT’s SAFE shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service. In no case shall liability exceed the amount paid by you for the Service in the last 12 months.

1.9 Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, including for violations of these Terms.

1.10 Governing Law

These Terms are governed by the laws of Belgium, without regard to its conflict of law provisions. Disputes shall be resolved in the courts of Antwerp.

1.11 Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify users by email or through the platform. Continued use of the Service after such changes constitutes your acceptance.

1.12 Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@its-safe.com